Skip to main nav
Skip to main content

Residential Terms and Conditions

Registration Terms

TDS® Fiber Registration: By registering you agree to be contacted by TDS with updates and when fiber service is available at your home. You also agree that TDS technicians may access your premises prior to installation to conduct a site survey and to place temporary or permanent facilities. This includes placing a buried or aerial fiber line to your home. Registering does not obligate you to order service. Nor is TDS obligated to deliver fiber service to you. Availability of fiber service is not guaranteed, TDS reserves the right to determine whether any Services are made available to a particular address. The $25.00 fee required at the time of registering will be applied as a credit toward your first month’s bill. The fee is refundable only in the event that TDS does not build to your address. For registrations completed on or after January 15, 2019, you must place an order within 60 days of being notified of service availability at your address to receive the $25.00 registration fee credit toward your first month’s bill.

To receive bonus offers: you must have registered during the registration period, and you must complete your order within 60 days of being notified fiber is available at your address. Offers vary based on date of registration. Visit TDSfiber.com to view your registration period and the available offers. Certain restrictions apply. If customer terminates any individual service that is part of the bundle discounts are void. Customers who previously took advantage of a TDS TV bundle promotion and those with delinquent accounts are not eligible. Prices do not include federal, state, or local taxes and fees. Other terms and conditions apply—see https://tdstelecom.com/policies/tdstv-privacy-policy.html. Delinquent accounts may lose service. Certain services not available in all areas. Price may vary by serving area and is subject to change without notice.

2-Year Discount is for a limited time. Offer valid for residential customers who complete a qualifying TDS bundle. $10/mo. discount: Expanded or Expanded Plus TV, including Internet and/or phone service, must be a newly added service to qualify. Discount is for 24 consecutive months. $20/mo. discount: Expanded or Expanded Plus TV, including Internet and phone service must be newly added services to qualify. Discount is for 24 consecutive months. After promotional period, standard rates apply.

Free Installation includes installation of the Connected-Home DVR, wireless access point, and up to 5 wireless set-top-boxes. Installation charges may apply if additional set-top-boxes are needed and/or wired set-top-boxes are needed as determined by the technician at the time of installation.

HD for Life: requires a TDS TV bundle with Expanded or Expanded Plus TV, including Internet and/or phone service. HD technology fee waived for life of current account. Offer valid for life of current account. Offer void if required service is downgraded or disconnected. Delinquent accounts will lose discounts and are not eligible for this offer. TDS Fiber offers not available to existing TDS TV customers.

Listed prices are for residential customers who subscribe to TDS TV, High-Speed Internet, and/or Phone services. Prices do not include federal, state, or local taxes and fees. Upfront and additional monthly fees may apply. Certain services are available separately.

TDS TV: Wireless set-top box signal quality/ range may vary depending on interference, obstructions, and home construction. If signal quality/range is not sufficient, a wired set-top box may be required. Only one wireless access point and five wireless set-top boxes allowed per account. Normal fees apply. All prices, packages and programming subject to change without notice. Some channels are not available in all areas. Sports programming is subject to in-market availability and blackouts. Customer is responsible for applicable video-on-demand and pay-per-view charges. Equipment provided by TDS must be returned upon termination of service or unreturned equipment charges will apply. Return shipping charges may apply.

High-Speed Internet: Availability varies and speeds shown may not be available at all service addresses. Certain speeds are only offered in areas served by TDS Fiber. Speed ranges shown are expressed as “up to” to represent network capabilities between customer location and the TDS network. Most customers can expect to receive a stable speed within the range of the product purchased as allowed by the quality and capability of the connection; however, actual speeds experienced by customers vary and are not guaranteed. Some customers may receive lower than the indicated speed range. Speeds vary due to various factors, including but not limited to: distance from switching locations, network equipment, delivery technology, and external/internal network conditions. Speed tests may produce inconsistent results due to various factors, including the speed test program or website used, the number of devices connected to the customer’s modem, and whether the speed test is conducted over Wi-Fi. Customers that are not receiving the indicated speeds may cancel their service or downgrade to a lower-speed service without any termination or switching charges. Otherwise, a $15 service charge will apply to existing customers who switch plans without increasing speed or adding qualifying service. Additional equipment may be required and charges may apply.

600Mbps/1Gig Internet includes Remote PC Support (RPCS) service when bundled with TDS TV+ and will end if a customer downgrades or cancels their Internet service or cancels TDS TV+ service. TDS Fiber services not available in all areas. Price may vary by serving area and is subject to change without notice. Services subject to TDS Terms of Service at tdstelecom.com/tos, TDS Privacy Policy at tdstelecom.com/privacy, and TDS Acceptable Use Policy at tdstelecom.com/use.

Phone is for residential customers. Requires TDS bundle. Service may be power dependent. Caller ID feature requires compatible phone or device. Long distance minutes are domestic for both Inter and IntraLATA. Domestic countries include the U.S., American Samoa, Guam, Northern Mariana Islands, U.S. Virgin Islands, and Puerto Rico. Minutes over the monthly allocation are billed at 10¢/min. Unlimited long distance is for residential voice service. Misuse (including auto-dialing, permanent call forwarding, three-way calling, and other non-residential uses) may result in immediate suspension, restriction, or service cancellation. Extended local calling minutes over the monthly allocation are billed at applicable rates.

600M Upgrade: Offer for new customers only and provides Extreme600 Fiber Internet service at the same cost as Extreme300 Fiber Internet Service for the life of the current account. To receive offer; you must have registered during the registration period, and you must complete your order within 60 days of being notified fiber is available at your address. Offers may vary based on date of registration. Visit TDSfiber.com to view your registration period and the available offers. Limited time offer. Offer void if required service is downgraded, suspended, disconnected voluntarily or for non-payment.

TDS Fiber Fans Referral Contest Official Rules

This promotion is in no way sponsored, endorsed, or administered by Facebook. You are providing your information to TDS and not to Facebook.

No purchase is necessary to enter or win a purchase will not increase your chances of winning all federal state local and municipal laws and regulations apply void where prohibited.

Participation constitutes entrant's full and unconditional agreement to and acceptance of these Official Rules. The TDS Fiber Fans Referral Contest begins at 12:01 a.m., Central Standard Time (“CST”) on April 1, 2017 and is ongoing until further notice ("TDS Fiber Fans Referral Contest Period"). The TDS Fiber Fans Referral Contest is sponsored by TDS Telecommunications Corporation, 525 Junction Rd., Madison, WI 53717 (the "Sponsor").

Eligibility: The TDS Fiber Fans Referral Contest is open to all legal residents of current TDS Fiber market areas who have the age of majority in his or her state of residence and are at least 18 years of age or older at the time of registration. Employees, officers, and directors (including immediate family members and members of the same household) of the Sponsor, its parent company, subsidiaries, affiliates, retailers, distributors, advertising and promotion agencies, prize suppliers, and any other entities directly associated with The TDS Fiber Fans Referral Contest (collectively, “Released Parties”), are also not eligible to participate. All federal, state and local laws and regulations apply. Void where prohibited.

How To Enter Every consumer registering for TDS Fiber will receive a unique URL associated with their name. Consumers are encouraged to promote TDS Fiber with neighbors and friends, and will do so by providing the unique URL (“TDS Fiber Fan”). If the TDS Fan shares their URL and another consumer registers (“Referred”) as a referral, the TDS Fiber Fan will be entered into a monthly drawing. Entry submissions will be captured via Google Analytics. Limit one entry per referral.

Entries: You can only be referred one time. Registrants can share their unique URL as often as they want. One entry per referral. The submission of an entry is tracked by Google Analytics. Entries may only be made according to the methods described above. Entries, which are fraudulent or otherwise, do not conform to the requirements of these Official Rules and will be disqualified. All entries become the property of Sponsor and none will be acknowledged or returned.

Once a referral is received and confirmed, an entry is included in the monthly drawing. After the drawing is complete, entries for that month will be discarded and not carried over for future drawings. A referral entry cannot be deleted, canceled or modified. Duplicate entries will not be accepted. Entries submitted via any other method, including but not limited to email, U.S. Postal Service, facsimile or other express delivery services, will not be accepted.

Prizes: Gift card valued at $100. Prize substitutions will not be allowed; except, Sponsor at its sole discretion may substitute prizes of comparable value for the advertised prizes due to prize unavailability for any reason. No exchange for cash will be permitted and no refunds are allowed. The value of the prizes may be taxable as income; winners are responsible for any applicable taxes. All taxes, fees, and surcharges on the prizes are the sole responsibility of the winners. The winners must agree to provide required personal information to Sponsor in order to generate tax documents, if required. The winners agree to indemnify and hold harmless Sponsor and its employees and agents from and against any liability for such taxes.

Winner Selection: There will be one winner selected from entries received by 11:59 P.M. on the last day of each calendar month during the term of the TDS Fiber Fans Referral Contest Period. Winner will be awarded a $100 gift card.

General Conditions: By entering the Contest, participants agree to these Official Rules (which are subject to change without notice) and the decisions of the Sponsor. All decisions of the Sponsor with respect to any and all aspects of the Contest are final and binding, without right of appeal. Sponsor, its respective parents, subsidiaries, affiliates and the officers, directors, agents and employees of any of the foregoing entities are not responsible or liable for: any condition caused by events beyond the control of the Sponsor which may cause the Contest to be disrupted or corrupted; any losses, damages, or any injuries caused directly or indirectly by the acceptance or use of the prize or from participation in the Sweepstakes; any printing or typographical errors in any materials associated with the Contest. Sponsor may disqualify any participants at their sole discretion if any participants show a disregard for the Contest or Official Rules, or if participants act: (a) in a manner they determine to be not fair or equitable; (b) with an intent to annoy, threaten or harass any other entrant or the Sponsor; or (c) in any other disruptive manner.  The names, addresses and any other personal information which may be obtained from the Sweepstakes participants in connection with the Contest (the "Participants’ Information") will be used in connection with the administration of the Sweepstakes, including without limitation for the purpose of selecting and contacting the winners and where required by applicable law, posting the names and addresses of the winners.

By entering this contest, entrant agrees to release and hold harmless, Sponsor, and any promotional partners, each of their related companies, and each of their respective officers, directors, employees, and agents (collectively the "Released Parties") from and against any losses, damages, rights, claim or cause of action of any kind arising, in whole or in part, directly or indirectly, out of participation in the Sweepstakes or resulting directly or indirectly, from acceptance, possession, use or misuse of any prize or resulting directly or indirectly, from acceptance, possession, use or misuse of the benefit of any prize awarded in connection with the Sweepstakes, including without limitation personal injury, death, and/or property damage, as well as claims based on publicity rights, defamation, and/or invasion of privacy. The Contest is subject to all applicable federal, state and local laws.

Internet Limitations of Liability: If for any reason this TDS Fiber Fans Referral Contest is not capable of running as planned due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this TDS Fiber Fans Referral Contest, the Sponsor reserves the right at its sole discretion, to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the TDS Fiber Fans Referral Contest in whole or in part, at any time, without notice and award the prizes using all non-suspect eligible entries received as of, or after (if applicable) this cancellation, termination, modification or suspension date, or in any manner that is fair and equitable. Sponsor assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries. Sponsor is not responsible for any problems or technical malfunction of any telephone network or telephone lines, computer on-line systems, servers, or providers, computer equipment, software, failure of any e-mail or entry to be received by Sponsor on account of technical problems, human error or traffic congestion on the Internet or at any Website, or any combination thereof, including any injury or damage to participant's or any other person's computer relating to or resulting from participation in this TDS Fiber Fans Referral Contest or downloading any materials in this TDS Fiber Fans Referral Contest. Caution: Any attempt to deliberately damage any website or undermine the legitimate operation of the TDS Fiber Fans Referral Contest is a violation of criminal and civil laws and should such an attempt be made the sponsor reserves the right to seek damages or other remedies from any such person s responsible for the attempt to the fullest extent permitted by law. In the event of a dispute as to the identity of a winner based on an e-mail address, the winning entry will be declared by the authorized account holder of the e-mail address submitted at time of entry. "Authorized account holder" is defined as the natural person who is assigned to an e-mail address by an Internet access provider, on-line service provider or other organization (e.g., business, educational, institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

Use of Data: Sponsor will be collecting personal data about entrants online, and e-mail addresses from entry forms in accordance with its Privacy Policy. Please review the Sponsor's Privacy Policy at the following link: https://tdstelecom.com/policies/full-privacy-policy.html. By participating in the TDS Fiber Fans Referral Contest and providing your e-mail address, entrants hereby agree to Sponsor’s collection and usage of their personal information and acknowledge that they have read and accepted Sponsor’s Privacy Policy.

Terms & Conditions: This TDS Fiber Fans Referral Contest is subject to all applicable federal, state, and local laws. By entering the TDS Fiber Fans Referral Contest, entrants agree to release, discharge, indemnify and hold harmless the Released Parties, and each of their respective directors, officers, employees, shareholders and agents from any and all liability, loss, damage or injuries to any person (including death) or property of any kind sustained in connection with their participation in the TDS Fiber Fans Referral Contest or from their acceptance, receipt, possession and/or use or misuse of the prize, or for any typographical or other error in the printing, offering or announcement of the prize. Entrants further acknowledge that said parties have neither made nor are in any manner responsible or liable for any warranty, representation or guarantee express or implied, in fact or in law, relative to the prize, including, but not limited to, its quality or fitness for a particular purpose. Any person attempting to defraud or in any way tamper with the TDS Fiber Fans Referral Contest mechanics and/or implementation will be prosecuted to the fullest extent of the law. By participating, entrants agree to be bound by these Official Rules and the decisions of the TDS Fiber Fans Referral Contest Administrator, and waive any right to claim ambiguity in the TDS Fiber Fans Referral Contest or these Official Rules. Sponsor reserves the right to disqualify any entrant that Sponsor determines, in its sole discretion, violates these Official Rules. This TDS Fiber Fans Referral Contest is void where prohibited.

Disputes: Except where prohibited, you agree that any and all disputes, claims and causes of action arising out of, or connected with, the TDS Fiber Fans Referral Contest or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in the State of Wisconsin. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, your rights and obligations, or the rights and obligations of Sponsor in connection with the TDS Fiber Fans Referral Contest, shall be governed by, and construed in accordance with, the laws of the State of Wisconsin, without giving effect to any choice of law or conflict of law rules (whether of the State of Wisconsin or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Wisconsin.

Winners List Requests: To request confirmation of the name and address of the winners, please send a self-addressed, stamped business-sized envelope to: TDS Telecom, Attn: Consumer Marketing, 525 Junction Rd, Madison, WI 53717.

Sponsor: Sweepstakes offered by TDS Telecommunications LLC, 525 Junction Road, Madison Wisconsin, 53717.

One moment please...

We are not able to process your request at this time.

Please close this window and try again later.